The REASSESS Network does not provide technical support for the use of Turnitin.  Turnitin has a Support Center website that provides guidance for most issues. 

For LMS integration, see https://help.turnitin.com/feedback-studio/integrations.htm.

If you are unable to find the information you are looking for using the above links or if still have further questions, you may contact Turnitin Support directly using the following form:

https://supportcenter.turnitin.com/s/contactsupport

Member schools will also be able to contact our Turnitin account manager directly in cases when Turnitin support cannot resolve the issue.